{"id":694,"date":"2024-10-28T13:30:52","date_gmt":"2024-10-28T06:30:52","guid":{"rendered":"https:\/\/dti-jkt.telkomuniversity.ac.id\/?p=694"},"modified":"2025-07-28T15:28:59","modified_gmt":"2025-07-28T08:28:59","slug":"penggunaan-telu-connect-telkom-university-kampus-jakarta","status":"publish","type":"post","link":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/penggunaan-telu-connect-telkom-university-kampus-jakarta\/","title":{"rendered":"Penggunaan TelU-Connect Telkom University Kampus Jakarta"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Penggunaan TelU-Connect Telkom University Kampus Jakarta<\/h1><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Telkom University memperkenalkan inovasi baru dalam layanan jaringan internet kampus dengan meluncurkan <strong>TelU-Connect<\/strong>, yang siap digunakan oleh seluruh civitas akademika sejak 13 Maret 2023. Bagi mahasiswa, dosen, dan pegawai, TelU-Connect hadir sebagai solusi pengganti jaringan WiFi sebelumnya, yaitu <strong>Employee@TelkomUniversity<\/strong> dan <strong>TelkomUniversity<\/strong>.<\/p>\n<p>Lalu, apa sebenarnya TelU-Connect ini? TelU-Connect merupakan jaringan WiFi kampus yang dirancang untuk memberikan akses internet yang lebih mudah dan terintegrasi bagi seluruh pengguna di lingkungan Telkom University. Kelebihannya adalah, semua civitas akademika dapat langsung menggunakan jaringan ini hanya dengan login menggunakan <strong>akun SSO<\/strong> (Single Sign-On) yang sudah dimiliki. Ini membuat akses menjadi lebih simpel dan cepat tanpa perlu membuat akun baru.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Cara Menggunakan TelU-Connect<\/strong><br \/>\nLangkah untuk menggunakan TelU-Connect sangat mudah. Pengguna hanya perlu memilih jaringan WiFi <strong>TelU-Connect<\/strong> pada perangkat mereka, kemudian login menggunakan akun SSO Telkom University. Setelah login, akses internet langsung terbuka, memberikan kenyamanan tanpa hambatan bagi para pengguna, baik untuk keperluan akademik maupun pekerjaan sehari-hari.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Meskipun dirancang untuk kemudahan, terkadang pengguna bisa mengalami kendala teknis, seperti tidak bisa terhubung atau mengalami gangguan sinyal. Jika mengalami masalah saat menggunakan TelU-Connect, Telkom University menyediakan layanan bantuan melalui <strong>Service Desk<\/strong>. Pengguna dapat melakukan pelaporan kendala dengan sistem <strong>ticketing<\/strong> melalui portal resmi <strong>Service Desk<\/strong> di <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=6281319800200&amp;text&amp;type=phone_number&amp;app_absent=0\">DTI Telkom University Kampus Jakarta<\/a>.\u00a0Tim teknis siap membantu menyelesaikan setiap permasalahan dengan cepat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Sertifikat Akses Internet TelU-Connect<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Untuk pengguna yang ingin mengakses jaringan TelU-Connect tetapi memerlukan sertifikat jaringan TelU-Connect, Bisa download file sertifikat berikut: <a href=\"https:\/\/drive.google.com\/file\/d\/1uKRgz8dVBK0qYC5pck3vqwrVtaWK5SiE\/view?usp=sharing\" data-type=\"link\" data-id=\"https:\/\/drive.google.com\/file\/d\/1uKRgz8dVBK0qYC5pck3vqwrVtaWK5SiE\/view?usp=sharing\">download disini<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Panduan Akses Jaringan WiFi TelU-Connect<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Dengan sistem autentikasi yang berbeda dari pendahulunya (Employee@TelkomUniversity dan TelkomUniversity) yang menggunakan teknologi captive portal, berikut langkah-langkah untuk terhubung ke jaringan WiFi TelU-Connect:<\/p>\n<ol>\n<li>Buka pengaturan WiFi pada perangkat dan pilih SSID TelU-Connect.<\/li>\n<li>Masukkan username dan password iGracias di kolom yang tersedia (contoh, username:Nobita, password: Nobita123!), lalu pilih OK, Join, atau Connect. Setelah itu, ikuti panduan sesuai jenis perangkat yang digunakan.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >TelU-Connect untuk Windows<\/h2>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Windows.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"TelU-Connect untuk Windows\" title=\"TelU-Connect untuk Windows\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Windows.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Windows-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Windows-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Windows-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Muncul pertanyaan \u201cContinue connecting?\u201d setelah pilih\u00a0<strong>OK<\/strong><\/p>\n<p>2. Pilih\u00a0<strong>Connect\u00a0<\/strong>untuk terkoneksi dengan jaringan WiFi<strong>\u00a0<\/strong>TelU-Connect<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >TelU-Connect untuk iOS<\/h2>\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"602\" height=\"554\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-iOS.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"TelU-Connect untuk iOS\" title=\"TelU-Connect untuk iOS\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-iOS.webp 602w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-iOS-300x276.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-iOS-255x235.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 602px; --smush-placeholder-aspect-ratio: 602\/554;\" data-original-sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol>\n<li>Muncul <em>pop-up\u00a0<\/em><strong>Certificate\u00a0<\/strong>setelah pilih\u00a0<strong>Join<\/strong><\/li>\n<li>Pilih <strong>Trust\u00a0<\/strong>untuk terkoneksi dengan jaringan WiFi<strong>\u00a0<\/strong>TelU-Connect<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >TelU-Connect untuk macOS<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Hubungkan ke jaringan wifi\u00a0<strong>Telu Connect<\/strong><\/p>\n<p>2. Masukan\u00a0<strong>Akun SSO Username dan Password<\/strong>, lalu\u00a0<strong>klik \u201cOK\u201d<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"400\" height=\"259\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-macOS.png\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"TelU-Connect untuk macOS\" title=\"TelU-Connect untuk macOS\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-macOS.png 400w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-macOS-300x194.png 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-macOS-139x89.png 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-macOS-255x165.png 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/259;\" data-original-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>3. Notifikasi certificate lisence\u00a0<strong>klik \u201ccontinue\u201d<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"400\" height=\"134\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Notifikasi-certificate-lisence-klik-continue.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"3. Notifikasi certificate lisence klik \u201ccontinue\u201d\" title=\"3. Notifikasi certificate lisence klik \u201ccontinue\u201d\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Notifikasi-certificate-lisence-klik-continue.webp 400w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Notifikasi-certificate-lisence-klik-continue-300x101.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Notifikasi-certificate-lisence-klik-continue-255x85.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/134;\" data-original-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4. Jika berhasil, status\u00a0<strong>\u201cconnected\u201d<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"400\" height=\"57\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Jika-berhasil-status-connected.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"4. Jika berhasil, status \u201cconnected\u201d.webp\" title=\"4. Jika berhasil, status \u201cconnected\u201d\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Jika-berhasil-status-connected.webp 400w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Jika-berhasil-status-connected-300x43.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Jika-berhasil-status-connected-255x36.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/57;\" data-original-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >TelU-Connect untuk Android<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Masukkan\u00a0<em>username\u00a0<\/em>dan\u00a0<em>password\u00a0<\/em>iGracias pada kolom\u00a0<strong>Identity\u00a0<\/strong>dan\u00a0<strong>Password<\/strong><\/p>\n<p>2. Jika ada pilihan\u00a0<strong>CA certificate<\/strong>, pilih\u00a0<strong>Don\u2019t validate<\/strong>, kemudian klik\u00a0<strong>Connect<\/strong>, atau<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Android.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"TelU-Connect untuk Android.webp\" title=\"TelU-Connect untuk Android.webp\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Android.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Android-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Android-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-untuk-Android-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"has-text-align-left\"><strong>Catatan Penting: Jika Anda mengubah\u00a0<em>password\u00a0<\/em>SSO, harap Forget<em>\u00a0<\/em>SSID TelU-Connect terlebih dahulu<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Kendala TelU-Connect atau TUNE: \u201cNo Internet, secured\u201d atau \u201cCan\u2019t connect to this network\u201d pada Device Laptop Windows<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Berikut beberapa hal yang dapat dilakukan untuk mengatasi kendala koneksi TelU-Connect atau TUNE dengan notifikasi seperti di atas:<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Forget TelU-Connect atau TUNE<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Klik tombol\u00a0<strong>Quick Settings\u00a0<\/strong>yang terletak di pojok kanan bawah pada\u00a0<strong>Taskbar\u00a0<\/strong>Windows.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-tombol-Quick-Settings-yang-terletak-di-pojok-kanan-bawah-pada-Taskbar-Windows.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"1. Klik tombol Quick Settings yang terletak di pojok kanan bawah pada Taskbar Windows..webp\" title=\"1. Klik tombol Quick Settings yang terletak di pojok kanan bawah pada Taskbar Windows..webp\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-tombol-Quick-Settings-yang-terletak-di-pojok-kanan-bawah-pada-Taskbar-Windows.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-tombol-Quick-Settings-yang-terletak-di-pojok-kanan-bawah-pada-Taskbar-Windows-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-tombol-Quick-Settings-yang-terletak-di-pojok-kanan-bawah-pada-Taskbar-Windows-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-tombol-Quick-Settings-yang-terletak-di-pojok-kanan-bawah-pada-Taskbar-Windows-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>2. Pada menu\u00a0<strong>Quick Settings<\/strong>, cari tombol\u00a0<strong>WiFi\u00a0<\/strong>dan klik tanda panah di sebelahnya.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Pada-menu-Quick-Settings-cari-tombol-WiFi-dan-klik-tanda-panah-di-sebelahnya.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"2. Pada menu Quick Settings, cari tombol WiFi dan klik tanda panah di sebelahnya..webp\" title=\"2. Pada menu Quick Settings, cari tombol WiFi dan klik tanda panah di sebelahnya..webp\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Pada-menu-Quick-Settings-cari-tombol-WiFi-dan-klik-tanda-panah-di-sebelahnya.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Pada-menu-Quick-Settings-cari-tombol-WiFi-dan-klik-tanda-panah-di-sebelahnya-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Pada-menu-Quick-Settings-cari-tombol-WiFi-dan-klik-tanda-panah-di-sebelahnya-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Pada-menu-Quick-Settings-cari-tombol-WiFi-dan-klik-tanda-panah-di-sebelahnya-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>3. Klik kanan pada\u00a0<strong>TelU-Connect<\/strong>,\u00a0<strong>TelkomUniversity<\/strong>, atau\u00a0<strong>Employee@TelkomUniversity\u00a0<\/strong>dan pilih\u00a0<strong>Forget<\/strong>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Klik-kanan-pada-TelU-Connect-TelkomUniversity-atau-Employee@TelkomUniversity-dan-pilih-Forget.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"3. Klik kanan pada TelU-Connect, TelkomUniversity, atau Employee@TelkomUniversity dan pilih Forget.\" title=\"3. Klik kanan pada TelU-Connect, TelkomUniversity, atau Employee@TelkomUniversity dan pilih Forget.\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Klik-kanan-pada-TelU-Connect-TelkomUniversity-atau-Employee@TelkomUniversity-dan-pilih-Forget.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Klik-kanan-pada-TelU-Connect-TelkomUniversity-atau-Employee@TelkomUniversity-dan-pilih-Forget-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Klik-kanan-pada-TelU-Connect-TelkomUniversity-atau-Employee@TelkomUniversity-dan-pilih-Forget-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Klik-kanan-pada-TelU-Connect-TelkomUniversity-atau-Employee@TelkomUniversity-dan-pilih-Forget-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4. Terakhir, hubungkan kembali dengan\u00a0<strong>TelU-Connect,\u00a0TelkomUniversity,\u00a0<\/strong>atau\u00a0<strong>Employee@TelkomUniversity\u00a0<\/strong>untuk melihat apakah sudah berhasil terhubung\/belum, jika belum, silakan lanjut ke panduan di bawah ini.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Restart WiFi Driver<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Klik kanan pada logo\u00a0<strong>Windows<\/strong>\u00a0dan pilih\u00a0<strong>Device Manager<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-kanan-pada-logo-Windows-dan-pilih-Device-Manager.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"1. Klik kanan pada logo Windows dan pilih Device Manager.webp\" title=\"1. Klik kanan pada logo Windows dan pilih Device Manager\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-kanan-pada-logo-Windows-dan-pilih-Device-Manager.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-kanan-pada-logo-Windows-dan-pilih-Device-Manager-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-kanan-pada-logo-Windows-dan-pilih-Device-Manager-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Klik-kanan-pada-logo-Windows-dan-pilih-Device-Manager-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>2. Klik 2x\u00a0<strong>Network adapters\u00a0<\/strong>melalui\u00a0<strong>Device Manager<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Klik-2x-Network-adapters-melalui-Device-Manager.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"2. Klik 2x Network adapters melalui Device Manager\" title=\"2. Klik 2x Network adapters melalui Device Manager\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Klik-2x-Network-adapters-melalui-Device-Manager.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Klik-2x-Network-adapters-melalui-Device-Manager-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Klik-2x-Network-adapters-melalui-Device-Manager-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Klik-2x-Network-adapters-melalui-Device-Manager-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/258;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>3. Pilih dan klik kanan pada\u00a0<em>WiFi driver\u00a0<\/em>yang ada (nama\u00a0<em>driver\u00a0<\/em>mungkin berbeda pada tiap perangkat), kemudian klik\u00a0<strong>Disable device<\/strong>\u00a0dan pilih\u00a0<strong>Yes\u00a0<\/strong>pada\u00a0<em>prompt\u00a0<\/em>yang muncul<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"554\" height=\"307\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Pilih-dan-klik-kanan-pada-WiFi-driver-yang-ada-nama-driver-mungkin-berbeda-pada-tiap-perangkat-kemudian-klik-Disable-device-dan-pilih-Yes-pada-prompt-yang-muncul.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"3. Pilih dan klik kanan pada WiFi driver yang ada (nama driver mungkin berbeda pada tiap perangkat), kemudian klik Disable device dan pilih Yes pada prompt yang muncul\" title=\"3. Pilih dan klik kanan pada WiFi driver yang ada (nama driver mungkin berbeda pada tiap perangkat), kemudian klik Disable device dan pilih Yes pada prompt yang muncul\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Pilih-dan-klik-kanan-pada-WiFi-driver-yang-ada-nama-driver-mungkin-berbeda-pada-tiap-perangkat-kemudian-klik-Disable-device-dan-pilih-Yes-pada-prompt-yang-muncul.webp 554w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Pilih-dan-klik-kanan-pada-WiFi-driver-yang-ada-nama-driver-mungkin-berbeda-pada-tiap-perangkat-kemudian-klik-Disable-device-dan-pilih-Yes-pada-prompt-yang-muncul-300x166.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Pilih-dan-klik-kanan-pada-WiFi-driver-yang-ada-nama-driver-mungkin-berbeda-pada-tiap-perangkat-kemudian-klik-Disable-device-dan-pilih-Yes-pada-prompt-yang-muncul-255x141.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 554px; --smush-placeholder-aspect-ratio: 554\/307;\" data-original-sizes=\"(max-width: 554px) 100vw, 554px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4.\u00a0<em>Restart\u00a0<\/em>komputer, buka kembali aplikasi\u00a0<strong>Device Manager<\/strong>, pilih dan klik kanan\u00a0<em>WiFi driver\u00a0<\/em>yang sebelumnya dinonaktifkan, kemudian pilih\u00a0<strong>Enable device<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>5. Terakhir, hubungkan kembali dengan\u00a0<strong>TelU-Connect<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>*Jika akses wifi TelU-Connect masih belum bisa terkoneksi, sampaikan kendala Anda melalui <a href=\"https:\/\/api.whatsapp.com\/send\/?phone=6281319800200&amp;text&amp;type=phone_number&amp;app_absent=0\">DTI Telkom University Kampus Jakarta<\/a>\u00a0dengan melampirkan identitas dan lokasi terkendalanya TelU-Connect.<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Kendala Gagal Akses Wifi TelU-Connect (no internet, secured) pada Device HP Android<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Lakukan\u00a0<strong>forget wifi TelU Connect<\/strong><\/p>\n<p>2. Jika sudah dicoba login ulang kembali pada ssid TelU Connect. Jika masih belum bisa, dilanjutkan\u00a0<strong>pengecekan pada DNS dan VPN\u00a0<\/strong>pada device handphone.<\/p>\n<p>3. Buka\u00a0<strong>pengaturan<\/strong>\u00a0pada device hp, Pilih\u00a0<strong>Connection (koneksi)<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"563\" height=\"216\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Buka-pengaturan-pada-device-hp-Pilih-Connection-koneksi.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"3. Buka pengaturan pada device hp, Pilih Connection (koneksi)\" title=\"3. Buka pengaturan pada device hp, Pilih Connection (koneksi)\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Buka-pengaturan-pada-device-hp-Pilih-Connection-koneksi.webp 563w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Buka-pengaturan-pada-device-hp-Pilih-Connection-koneksi-300x115.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Buka-pengaturan-pada-device-hp-Pilih-Connection-koneksi-255x98.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 563px; --smush-placeholder-aspect-ratio: 563\/216;\" data-original-sizes=\"(max-width: 563px) 100vw, 563px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4. Pilih\u00a0<strong>\u201cMore Connection\u201d (Koneksi Lainnya)<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"555\" height=\"214\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Pilih-More-Connection-Koneksi-Lainnya.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"4. Pilih \u201cMore Connection\u201d (Koneksi Lainnya)\" title=\"4. Pilih \u201cMore Connection\u201d (Koneksi Lainnya)\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Pilih-More-Connection-Koneksi-Lainnya.webp 555w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Pilih-More-Connection-Koneksi-Lainnya-300x116.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/4.-Pilih-More-Connection-Koneksi-Lainnya-255x98.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 555px; --smush-placeholder-aspect-ratio: 555\/214;\" data-original-sizes=\"(max-width: 555px) 100vw, 555px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>5. Untuk\u00a0<strong>VPN disetting (NONE) dan Private DNS<\/strong>\u00a0<strong>disetting (automatic)<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"565\" height=\"327\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/5.-Untuk-VPN-disetting-NONE-dan-Private-DNS-disetting-automatic.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"5. Untuk VPN disetting (NONE) dan Private DNS disetting (automatic)\" title=\"5. Untuk VPN disetting (NONE) dan Private DNS disetting (automatic)\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/5.-Untuk-VPN-disetting-NONE-dan-Private-DNS-disetting-automatic.webp 565w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/5.-Untuk-VPN-disetting-NONE-dan-Private-DNS-disetting-automatic-300x174.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/5.-Untuk-VPN-disetting-NONE-dan-Private-DNS-disetting-automatic-255x148.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 565px; --smush-placeholder-aspect-ratio: 565\/327;\" data-original-sizes=\"(max-width: 565px) 100vw, 565px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>6. Untuk private DNS pilih\u00a0<strong>\u201cautomatic\u201d<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Kendala TelU-Connect: \u201cNo Internet, secured\u201d atau \u201cCan\u2019t connect to this network\u201d pada Device MacOS<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>1. Mohon dikoneksikan jaringan wifi yang tidak bisa diakses, lalu klik\u00a0<strong>\u201cdetails\u201d<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"400\" height=\"252\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Mohon-dikoneksikan-jaringan-wifi-yang-tidak-bisa-diakses-lalu-klik-details.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"1. Mohon dikoneksikan jaringan wifi yang tidak bisa diakses, lalu klik \u201cdetails\u201d\" title=\"1. Mohon dikoneksikan jaringan wifi yang tidak bisa diakses, lalu klik \u201cdetails\u201d\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Mohon-dikoneksikan-jaringan-wifi-yang-tidak-bisa-diakses-lalu-klik-details.webp 400w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Mohon-dikoneksikan-jaringan-wifi-yang-tidak-bisa-diakses-lalu-klik-details-300x189.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Mohon-dikoneksikan-jaringan-wifi-yang-tidak-bisa-diakses-lalu-klik-details-139x89.webp 139w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/1.-Mohon-dikoneksikan-jaringan-wifi-yang-tidak-bisa-diakses-lalu-klik-details-255x161.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 400px; --smush-placeholder-aspect-ratio: 400\/252;\" data-original-sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>2. Dipastikan jaringan Tel-U Connect Status IP jelas seperti gambar dibawah:<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"917\" height=\"406\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Dipastikan-jaringan-Tel-U-Connect-Status-IP-jelas-seperti-gambar-dibawah.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"2. Dipastikan jaringan Tel-U Connect Status IP jelas seperti gambar dibawah.webp\" title=\"2. Dipastikan jaringan Tel-U Connect Status IP jelas seperti gambar dibawah\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Dipastikan-jaringan-Tel-U-Connect-Status-IP-jelas-seperti-gambar-dibawah.webp 917w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Dipastikan-jaringan-Tel-U-Connect-Status-IP-jelas-seperti-gambar-dibawah-300x133.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Dipastikan-jaringan-Tel-U-Connect-Status-IP-jelas-seperti-gambar-dibawah-768x340.webp 768w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/2.-Dipastikan-jaringan-Tel-U-Connect-Status-IP-jelas-seperti-gambar-dibawah-255x113.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 917px; --smush-placeholder-aspect-ratio: 917\/406;\" data-original-sizes=\"(max-width: 917px) 100vw, 917px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>3. Cek bagian DNS apakah sudah settingan\u00a0<strong>\u201cautomatis\u201d<\/strong>\u00a0, jika settingan\u00a0<strong>\u201cmanual\u201d<\/strong>\u00a0harap diubah ke\u00a0<strong>automatis (static DHCP)<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"917\" height=\"316\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Cek-bagian-DNS-apakah-sudah-settingan-automatis-jika-settingan-manual-harap-diubah-ke-automatis-static-DHCP.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"3. Cek bagian DNS apakah sudah settingan \u201cautomatis\u201d , jika settingan \u201cmanual\u201d harap diubah ke automatis (static DHCP)\" title=\"3. Cek bagian DNS apakah sudah settingan \u201cautomatis\u201d , jika settingan \u201cmanual\u201d harap diubah ke automatis (static DHCP)\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Cek-bagian-DNS-apakah-sudah-settingan-automatis-jika-settingan-manual-harap-diubah-ke-automatis-static-DHCP.webp 917w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Cek-bagian-DNS-apakah-sudah-settingan-automatis-jika-settingan-manual-harap-diubah-ke-automatis-static-DHCP-300x103.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Cek-bagian-DNS-apakah-sudah-settingan-automatis-jika-settingan-manual-harap-diubah-ke-automatis-static-DHCP-768x265.webp 768w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/3.-Cek-bagian-DNS-apakah-sudah-settingan-automatis-jika-settingan-manual-harap-diubah-ke-automatis-static-DHCP-255x88.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 917px; --smush-placeholder-aspect-ratio: 917\/316;\" data-original-sizes=\"(max-width: 917px) 100vw, 917px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Tel-U Connect for Device INFINIX, REALME AND GOOGLE PIXEL<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ol class=\"wp-block-list\">\n<li>Untuk EAP method diisi\u00a0<strong>\u201cPEAP\u201d<\/strong><\/li>\n<li>Phase 2 authentication\u00a0<strong>\u201cMSCHAPV2\u201d<\/strong><\/li>\n<li>Sebelum ke CA Certificate silahkan download file sertifikat berikut terlebih dahulu:\u00a0<a href=\"https:\/\/drive.google.com\/file\/d\/1uKRgz8dVBK0qYC5pck3vqwrVtaWK5SiE\/view?usp=sharing\" data-type=\"link\" data-id=\"https:\/\/drive.google.com\/file\/d\/1uKRgz8dVBK0qYC5pck3vqwrVtaWK5SiE\/view?usp=sharing\">download disini<\/a><\/li>\n<li>Jika sudah klik CA Certificate, pilih \u201c<strong>Install from gallery<\/strong>\u201d lalu pilih file yang sudah di download sebelumnya<\/li>\n<li>Identify diisi\u00a0<strong>\u201cusername sso\u201d<\/strong><\/li>\n<li>passwordnya diisi\u00a0<strong>\u201cpassword sso\u201d<\/strong><\/li>\n<li>Pilih\u00a0<strong>\u201cConnect\u201d<\/strong><\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"409\" height=\"931\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-for-Device-INFINIX-REALME-AND-GOOGLE-PIXEL.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Tel-U Connect for Device INFINIX, REALME AND GOOGLE PIXEL.webp\" title=\"Tel-U Connect for Device INFINIX, REALME AND GOOGLE PIXEL\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-for-Device-INFINIX-REALME-AND-GOOGLE-PIXEL.webp 409w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-for-Device-INFINIX-REALME-AND-GOOGLE-PIXEL-132x300.webp 132w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Tel-U-Connect-for-Device-INFINIX-REALME-AND-GOOGLE-PIXEL-255x580.webp 255w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 409px; --smush-placeholder-aspect-ratio: 409\/931;\" data-original-sizes=\"(max-width: 409px) 100vw, 409px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Mahasiswa Baru Gagal Login Tel-U Connect Notifikasi \u201cTidak dapat terhubung dengan jaringan Tel-U Connect\u201d<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Pastikan NIK sudah terdaftar di iGracias. Login\u00a0<strong>igraciasnya<\/strong>\u00a0&gt; pilih\u00a0<strong>menu edit profile<\/strong>\u00a0&gt; cari form\u00a0<strong>\u201ckewarganegaraan\u201d<\/strong>. Jika NIK masih kosong, silahkan hubungi pihak BSLA\u00a0<a href=\"https:\/\/linktr.ee\/bsla_univtelkom\">https:\/\/linktr.ee\/bsla_univtelkom<\/a><\/p>\n<p>Jika\u00a0<strong>NIK sudah didaftarkan oleh pihak BSLA<\/strong>, silahkan login iGracias lalu ubah password iGracias di menu\u00a0<strong>edit profile &gt; akun &gt; ubah password<\/strong>. Setelah ubah password, silahkan dicoba login iGracias menggunakan password baru, jika berhasil? Silahkan dicoba login ulang koneksi Tel-U Connect.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Jika terdapat kendala dapat menghubungi kami di nomor <a href=\"https:\/\/wa.me\/6281319800200\">WhatsApp berikut <strong>0813-1980-0200<\/strong> <\/a>dan email <strong><a href=\"mailto:dtijkt@telkomuniversity.ac.id\">dtijkt@telkomuniversity.ac.id<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Salam Harmony, Excellence, Integrity<\/strong><\/p>\n<p><strong>Dukungan Teknologi Informasi<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Penggunaan TelU-Connect Telkom University Kampus Jakarta Telkom University memperkenalkan inovasi baru dalam layanan jaringan internet kampus dengan meluncurkan TelU-Connect, yang siap digunakan oleh seluruh civitas akademika sejak 13 Maret 2023. Bagi mahasiswa, dosen, dan pegawai, TelU-Connect hadir sebagai solusi pengganti jaringan WiFi sebelumnya, yaitu Employee@TelkomUniversity dan TelkomUniversity. Lalu, apa sebenarnya TelU-Connect ini? TelU-Connect merupakan jaringan [...]","protected":false},"author":5,"featured_media":1110,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":69,"footnotes":""},"categories":[69,60],"tags":[],"class_list":["post-694","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-panduan","category-wifi"],"blocksy_meta":[],"gutentor_comment":0,"rttpg_featured_image_url":{"full":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta.webp",1920,1080,false],"landscape":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta.webp",1920,1080,false],"portraits":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta.webp",1920,1080,false],"thumbnail":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta-150x150.webp",150,150,true],"medium":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta-300x169.webp",300,169,true],"large":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta-1024x576.webp",1024,576,true],"1536x1536":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta-1536x864.webp",1536,864,true],"2048x2048":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta.webp",1920,1080,false],"trp-custom-language-flag":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2024\/10\/Penggunaan-TelU-Connect-Telkom-University-Kampus-Jakarta.webp",18,10,false]},"rttpg_author":{"display_name":"dianaape@telkomuniversity.ac.id","author_link":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/author\/dianaapetelkomuniversity-ac-id\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/panduan\/\" rel=\"category tag\">Panduan Layanan IT<\/a> <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/panduan\/wifi\/\" rel=\"category tag\">WiFi<\/a>","rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/comments?post=694"}],"version-history":[{"count":5,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/694\/revisions"}],"predecessor-version":[{"id":1108,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/694\/revisions\/1108"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/media\/1110"}],"wp:attachment":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/media?parent=694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/categories?post=694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/tags?post=694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}