{"id":18733,"date":"2026-06-09T13:30:13","date_gmt":"2026-06-09T06:30:13","guid":{"rendered":"https:\/\/it-jkt.telkomuniversity.ac.id\/?p=18733"},"modified":"2026-06-10T16:06:44","modified_gmt":"2026-06-10T09:06:44","slug":"langkah-pengecekan-akun-microsoft-365-telkom-university","status":"publish","type":"post","link":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/langkah-pengecekan-akun-microsoft-365-telkom-university\/","title":{"rendered":"Langkah Pengecekan Akun Microsoft 365 Telkom University"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3 style=\"text-align: left;\"><strong>Cara Memastikan Microsoft 365 Menggunakan Akun Telkom University<\/strong><\/h3>\n<p>Setelah berhasil mengaktifkan akun Single Sign-On (SSO) Telkom University, sebagian pengguna mungkin masih mengalami kendala saat mengakses layanan Microsoft 365. Salah satu penyebab yang sering terjadi adalah perangkat atau browser masih terhubung dengan akun Microsoft 365 dari instansi atau tempat kerja sebelumnya.<\/p>\n<p>Untuk memastikan akun yang digunakan sudah sesuai, lakukan pengecekan berikut.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Langkah Pengecekan Akun<\/strong><\/h3>\n<p>1. Buka browser dan akses layanan Microsoft 365 melalui <a href=\"https:\/\/www.office.com\/\"><strong>https:\/\/www.office.com<\/strong><\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"1918\" height=\"1011\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Buka browser dan akses layanan Microsoft 365 melalui https:\/\/www.office.com\" title=\"Buka browser dan akses layanan Microsoft 365 melalui https:\/\/www.office.com\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950.webp 1918w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950-300x158.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950-1024x540.webp 1024w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950-768x405.webp 768w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950-1536x810.webp 1536w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-105950-18x9.webp 18w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1918px; --smush-placeholder-aspect-ratio: 1918\/1011;\" data-original-sizes=\"(max-width: 1918px) 100vw, 1918px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>2. Perhatikan akun yang sedang aktif dengan mengklik <strong>foto profil atau nama akun di pojok kiri bawah<\/strong> halaman.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"1915\" height=\"1003\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Perhatikan akun yang sedang aktif dengan mengklik foto profil atau nama akun di pojok kiri bawah halaman.\" title=\"Perhatikan akun yang sedang aktif dengan mengklik foto profil atau nama akun di pojok kiri bawah halaman.\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647.webp 1915w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647-300x157.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647-1024x536.webp 1024w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647-768x402.webp 768w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647-1536x804.webp 1536w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-110647-18x9.webp 18w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1915px; --smush-placeholder-aspect-ratio: 1915\/1003;\" data-original-sizes=\"(max-width: 1915px) 100vw, 1915px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>3. Pastikan akun yang digunakan merupakan akun resmi <strong>mahasiswa atau pegawai Telkom University<\/strong>.<\/p>\n<p>4. Jika akun yang muncul masih berasal dari instansi atau perusahaan sebelumnya, lakukan <strong>Sign Out (Logout)<\/strong> terlebih dahulu.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"481\" height=\"364\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-111258.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Jika akun yang muncul masih berasal dari instansi atau perusahaan sebelumnya, lakukan Sign Out (Logout) terlebih dahulu.\" title=\"Jika akun yang muncul masih berasal dari instansi atau perusahaan sebelumnya, lakukan Sign Out (Logout) terlebih dahulu.\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-111258.webp 481w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-111258-300x227.webp 300w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Screenshot-2026-06-09-111258-16x12.webp 16w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 481px; --smush-placeholder-aspect-ratio: 481\/364;\" data-original-sizes=\"(max-width: 481px) 100vw, 481px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3><strong>Jika Masih Terhubung dengan Akun Lama<\/strong><\/h3>\n<p>Apabila browser masih menggunakan akun Microsoft 365 dari instansi sebelumnya, sistem dapat secara otomatis mengarahkan (redirect) Anda ke layanan milik instansi tersebut. Untuk mengatasinya:<\/p>\n<ul>\n<li>Klik <strong>Sign Out<\/strong> pada akun yang sedang aktif.<\/li>\n<li>Login kembali menggunakan akun Microsoft 365 Telkom University.<\/li>\n<li>Pastikan email dan kata sandi yang digunakan sesuai dengan akun resmi Telkom University.<\/li>\n<\/ul>\n<p>Dengan menggunakan akun yang benar, seluruh layanan Microsoft 365 Telkom University dapat diakses dengan lebih optimal tanpa kendala pengalihan akun.<\/p>\n<h3><strong>Tips Tambahan<\/strong><\/h3>\n<p>Untuk menghindari konflik akun saat proses login, disarankan untuk:<\/p>\n<ul>\n<li>Menggunakan mode <strong>Incognito\/Private Window<\/strong> pada browser.<\/li>\n<li>Mengakses Microsoft 365 melalui browser yang berbeda.<\/li>\n<li>Memastikan akun SSO Telkom University telah aktif dan dapat digunakan.<\/li>\n<\/ul>\n<h3><strong>Membutuhkan Bantuan?<\/strong><\/h3>\n<p>Apabila setelah mengikuti langkah-langkah di atas Anda masih mengalami kendala dalam mengakses Microsoft 365 Telkom University, silakan menghubungi <strong>HelpDesk PuTI Jakarta<\/strong> untuk mendapatkan bantuan lebih lanjut.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Cara Memastikan Microsoft 365 Menggunakan Akun Telkom University Setelah berhasil mengaktifkan akun Single Sign-On (SSO) Telkom University, sebagian pengguna mungkin masih mengalami kendala saat mengakses layanan Microsoft 365. Salah satu penyebab yang sering terjadi adalah perangkat atau browser masih terhubung dengan akun Microsoft 365 dari instansi atau tempat kerja sebelumnya. Untuk memastikan akun yang digunakan [...]","protected":false},"author":5,"featured_media":18737,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[86,69,349],"tags":[419,418,134],"class_list":["post-18733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-microsoft","category-panduan","category-pendidikan","tag-akun-microsoft-365-telkom-university","tag-pengecekan-akun-microsoft-365","tag-telkom-university"],"blocksy_meta":[],"gutentor_comment":0,"rttpg_featured_image_url":{"full":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University.webp",1920,1080,false],"landscape":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University.webp",1920,1080,false],"portraits":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University.webp",1920,1080,false],"thumbnail":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University-150x150.webp",150,150,true],"medium":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University-300x169.webp",300,169,true],"large":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University-1024x576.webp",1024,576,true],"1536x1536":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University-1536x864.webp",1536,864,true],"2048x2048":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University.webp",1920,1080,false],"trp-custom-language-flag":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2026\/06\/Langkah-Pengecekan-Akun-Microsoft-365-Telkom-University-18x10.webp",18,10,true]},"rttpg_author":{"display_name":"dianaape@telkomuniversity.ac.id","author_link":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/author\/dianaapetelkomuniversity-ac-id\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/panduan\/microsoft\/\" rel=\"category tag\">Microsoft<\/a> <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/panduan\/\" rel=\"category tag\">Panduan Layanan IT<\/a> <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/pendidikan\/\" rel=\"category tag\">Pendidikan<\/a>","rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/18733","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/comments?post=18733"}],"version-history":[{"count":5,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/18733\/revisions"}],"predecessor-version":[{"id":18742,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/18733\/revisions\/18742"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/media\/18737"}],"wp:attachment":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/media?parent=18733"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/categories?post=18733"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/tags?post=18733"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}