{"id":17790,"date":"2025-09-01T13:30:47","date_gmt":"2025-09-01T06:30:47","guid":{"rendered":"https:\/\/dti-jkt.telkomuniversity.ac.id\/?p=17790"},"modified":"2025-09-15T09:02:52","modified_gmt":"2025-09-15T02:02:52","slug":"panduan-mengatasi-kendala-aktivasi-microsoft-365-di-macos","status":"publish","type":"post","link":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/panduan-mengatasi-kendala-aktivasi-microsoft-365-di-macos\/","title":{"rendered":"Panduan Mengatasi Kendala Aktivasi Microsoft 365 di macOS"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Panduan Mengatasi Kendala Aktivasi Microsoft 365 di macOS<\/h1><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Apakah kamu pernah menemukan pesan error berikut?<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Pesan Error \u201c0xD000000C\u201d saat Aktivasi Microsoft 365 di Mac<\/strong><\/p>\n<p><strong>\u201cSistem meminta Anda masuk menggunakan akun yang sah. <\/strong><strong>Kode kesalahan: 0xD000000C.\u201d<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"349\" height=\"258\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture11-1.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Sistem meminta Anda masuk menggunakan akun yang sah. Kode kesalahan: 0xD000000C\" title=\"Sistem meminta Anda masuk menggunakan akun yang sah. Kode kesalahan: 0xD000000C\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture11-1.webp 349w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture11-1-300x222.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 349px; --smush-placeholder-aspect-ratio: 349\/258;\" data-original-sizes=\"(max-width: 349px) 100vw, 349px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Untuk mengatasinya, lakukan langkah berikut:<\/p>\n<ol>\n<li>Pastikan koneksi internet di Mac berjalan normal dengan membuka browser dan mencoba memuat halaman web.<\/li>\n<li>Keluar dari seluruh akun Microsoft 365 Telkom University yang sedang aktif di aplikasi, lalu tutup semua aplikasi Microsoft 365.<\/li>\n<li>Restart perangkat.<\/li>\n<li>Setelah itu, buka kembali salah satu aplikasi Microsoft 365 dan login menggunakan akun Microsoft 365 Telkom University.<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Pesan Error \u201c0x8A010101\u201d saat Aktivasi Microsoft 365 di Mac<\/h2><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Jika muncul error dengan kode <strong>0x8A010101<\/strong>, coba ikuti panduan berikut:<\/p>\n<p>1. Pastikan Anda menggunakan akun Microsoft 365 Telkom University.<\/p>\n<p>2. Periksa kembali bahwa aktivasi yang dilakukan memang untuk Microsoft 365 versi Mac.<\/p>\n<p>3. Bila sebelumnya ada aplikasi bawaan Microsoft Office di Mac, hapus terlebih dahulu semua aplikasi tersebut (Word, Excel, PowerPoint, OneNote, Outlook, Microsoft Teams, OneDrive), kemudian instal ulang Microsoft 365 Telkom University.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>Untuk mengunduh, login ke <a href=\"http:\/\/www.office.com?utm_source=chatgpt.com\"><strong>www.office.com<\/strong><\/a>, lalu klik <strong>Install Microsoft 365 Apps<\/strong> di sisi kanan.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"405\" height=\"128\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture12-1.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Untuk mengunduh, login ke www.office.com, lalu klik Install Microsoft 365 Apps di sisi kanan\" title=\"Untuk mengunduh, login ke www.office.com, lalu klik Install Microsoft 365 Apps di sisi kanan\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture12-1.webp 405w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture12-1-300x95.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 405px; --smush-placeholder-aspect-ratio: 405\/128;\" data-original-sizes=\"(max-width: 405px) 100vw, 405px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4. Pilih <strong>Install Office<\/strong> untuk melanjutkan.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"426\" height=\"158\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture13-1.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Pilih Install Office untuk melanjutkan\" title=\"Pilih Install Office untuk melanjutkan\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture13-1.webp 426w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture13-1-300x111.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 426px; --smush-placeholder-aspect-ratio: 426\/158;\" data-original-sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p><strong>Catatan:<\/strong> Jika Anda menghapus Office bawaan Mac, maka lisensi default dari Macbook akan ikut hilang. Pertimbangkan hal ini sebelum melakukan uninstall.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Pesan Error \u201c0xD0001043\u201d saat Aktivasi Microsoft 365 di Mac<\/h2><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Pesan yang ditampilkan: <strong>\u201cTerjadi kesalahan yang tidak diketahui. Kode kesalahan: 0xD0001043.\u201d<\/strong><\/p>\n<p>Masalah ini biasanya disebabkan oleh kendala server. Solusi yang bisa dicoba:<\/p>\n<ol>\n<li>Restart Mac lalu ulangi proses aktivasi.<\/li>\n<li>Jika masalah masih muncul, lakukan langkah berikut:\n<ul>\n<li>Hapus (uninstall) Microsoft 365 dari Mac.<\/li>\n<li>Instal ulang aplikasi dari <strong>Office.com<\/strong>.<\/li>\n<li>Buka salah satu aplikasi Microsoft 365 (Word, Excel, PowerPoint).<\/li>\n<li>Login menggunakan akun Microsoft 365 Telkom University.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"text-align: left\" class=\"vc_custom_heading vc_do_custom_heading\" >Pesan Error \u201c0xD000001c\u201d saat Aktivasi Microsoft 365 di Mac<\/h2><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Jika saat aktivasi muncul error <strong>0xD000001c<\/strong>, biasanya penyebabnya adalah nama perangkat Mac Anda mengandung karakter yang tidak valid sehingga tidak dapat dikenali server.<\/p>\n<p>Cara memperbaikinya:<\/p>\n<ol>\n<li>Klik ikon Apple di menu bar &gt; <strong>Preferensi Sistem<\/strong> &gt; <strong>Berbagi<\/strong>.<\/li>\n<li>Pada kolom <strong>Nama Komputer<\/strong>, ubah nama Mac dengan menghapus karakter yang tidak valid.<\/li>\n<li>Tutup jendela, kemudian restart perangkat.<\/li>\n<li>Coba aktifkan kembali Microsoft 365 (Word, Excel, PowerPoint).<\/li>\n<\/ol>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Jika terdapat kendala dapat menghubungi kami di nomor\u00a0<a href=\"https:\/\/wa.me\/6281319800200\">WhatsApp berikut\u00a0<strong>0813-1980-0200<\/strong>\u00a0<\/a>dan email\u00a0<strong><a href=\"mailto:dtijkt@telkomuniversity.ac.id\">dtijkt@telkomuniversity.ac.id<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Salam Harmony, Excellence, Integrity<\/strong><\/p>\n<p><strong>Dukungan Teknologi Informasi<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Panduan Mengatasi Kendala Aktivasi Microsoft 365 di macOSApakah kamu pernah menemukan pesan error berikut? Pesan Error \u201c0xD000000C\u201d saat Aktivasi Microsoft 365 di Mac \u201cSistem meminta Anda masuk menggunakan akun yang sah. Kode kesalahan: 0xD000000C.\u201d Untuk mengatasinya, lakukan langkah berikut: Pastikan koneksi internet di Mac berjalan normal dengan membuka browser dan mencoba memuat halaman web. Keluar [...]","protected":false},"author":5,"featured_media":17791,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[80,86,69],"tags":[213,214],"class_list":["post-17790","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artikel","category-microsoft","category-panduan","tag-aktivasi-microsoft-365-di-macos","tag-panduan-mengatasi-kendala-aktivasi-microsoft-365-di-macos"],"blocksy_meta":[],"gutentor_comment":0,"rttpg_featured_image_url":{"full":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS.webp",1920,1080,false],"landscape":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS.webp",1920,1080,false],"portraits":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS.webp",1920,1080,false],"thumbnail":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS-150x150.webp",150,150,true],"medium":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS-300x169.webp",300,169,true],"large":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS-1024x576.webp",1024,576,true],"1536x1536":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS-1536x864.webp",1536,864,true],"2048x2048":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS.webp",1920,1080,false],"trp-custom-language-flag":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Panduan-Mengatasi-Kendala-Aktivasi-Microsoft-365-di-macOS.webp",18,10,false]},"rttpg_author":{"display_name":"dianaape@telkomuniversity.ac.id","author_link":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/author\/dianaapetelkomuniversity-ac-id\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/artikel\/\" rel=\"category tag\">Artikel<\/a> <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/panduan\/microsoft\/\" rel=\"category tag\">Microsoft<\/a> <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/category\/panduan\/\" rel=\"category tag\">Panduan Layanan IT<\/a>","rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/17790","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/comments?post=17790"}],"version-history":[{"count":2,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/17790\/revisions"}],"predecessor-version":[{"id":17806,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/posts\/17790\/revisions\/17806"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/media\/17791"}],"wp:attachment":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/media?parent=17790"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/categories?post=17790"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/id\/wp-json\/wp\/v2\/tags?post=17790"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}