{"id":18546,"date":"2026-04-14T13:30:36","date_gmt":"2026-04-14T06:30:36","guid":{"rendered":"https:\/\/it-jkt.telkomuniversity.ac.id\/?p=18546"},"modified":"2026-04-20T13:44:45","modified_gmt":"2026-04-20T06:44:45","slug":"panduan-clear-cache-aplikasi-mytelu-mobile","status":"publish","type":"post","link":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/panduan-clear-cache-aplikasi-mytelu-mobile\/","title":{"rendered":"Panduan Clear Cache Aplikasi MyTelU Mobile"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Panduan Clear Cache Aplikasi MyTelU Mobile<\/h1>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Aplikasi <strong>MyTelU Mobile<\/strong> digunakan oleh civitas Telkom University, baik pegawai maupun mahasiswa, untuk mengakses berbagai informasi seperti jadwal kuliah, nilai, presensi, dan data akademik lainnya.<\/p>\n<p>Apabila aplikasi mengalami kendala seperti lambat, error, gagal login, atau data tidak ter-update, pastikan terlebih dahulu aplikasi <strong>MyTelU Mobile<\/strong> sudah terpasang dengan <strong>versi terbaru<\/strong>. Jika kendala masih terjadi, salah satu langkah yang dapat dilakukan adalah <strong>membersihkan cache aplikasi<\/strong>.<\/p>\n<p><strong>\ud83d\udcf1 Cara Clear Cache MyTelU Mobile di Android<\/strong><\/p>\n<p>Membersihkan cache hanya akan menghapus file sementara, <strong>tanpa menghapus akun atau data login<\/strong>.<\/p>\n<p><strong>Langkah-langkah:<\/strong><\/p>\n<ol>\n<li>Buka <strong>Pengaturan (Settings)<\/strong><\/li>\n<li>Pilih <strong>Aplikasi \/ Apps<\/strong><\/li>\n<li>Pilih <strong>MyTelU Mobile<\/strong><\/li>\n<li>Masuk ke <strong>Penyimpanan &amp; Cache (Storage)<\/strong><\/li>\n<li>Klik <strong>Hapus Cache (Clear Cache)<\/strong><\/li>\n<li>Buka kembali aplikasi dan login<\/li>\n<\/ol>\n<p><strong>Jika menu tidak ditemukan:<\/strong><\/p>\n<ul>\n<li>Tekan dan tahan ikon aplikasi<\/li>\n<li>Pilih <strong>Info Aplikasi<\/strong><\/li>\n<li>Masuk ke <strong>Penyimpanan<\/strong><\/li>\n<li>Klik <strong>Hapus Cache<\/strong><\/li>\n<\/ul>\n<p><strong>\ud83c\udf4e Cara Clear Cache MyTelU Mobile di iOS (iPhone)<\/strong><\/p>\n<p>Pada perangkat iOS, tidak tersedia tombol khusus untuk menghapus cache seperti di Android. Namun, cache dapat dibersihkan dengan cara berikut:<\/p>\n<p><strong>Metode 1: Hapus &amp; Instal Ulang Aplikasi<\/strong><\/p>\n<ol>\n<li>Tekan dan tahan aplikasi <strong>MyTelU Mobile<\/strong><\/li>\n<li>Pilih <strong>Remove App \/ Hapus Aplikasi<\/strong><\/li>\n<li>Install kembali melalui <strong>App Store<\/strong><\/li>\n<li>Login kembali ke akun Anda<\/li>\n<\/ol>\n<p><strong>Metode 2: Offload App (Tanpa Hapus Data)<\/strong><\/p>\n<ol>\n<li>Buka <strong>Settings<\/strong><\/li>\n<li>Pilih <strong>General \u2192 iPhone Storage<\/strong><\/li>\n<li>Pilih <strong>MyTelU Mobile<\/strong><\/li>\n<li>Klik <strong>Offload App<\/strong> lalu <strong>Reinstall App<\/strong><\/li>\n<\/ol>\n<p><strong>\u26a0\ufe0f Perhatikan Perbedaan Opsi (Android)<\/strong><\/p>\n<ul>\n<li><strong>Hapus Cache<\/strong> \u2192 Aman (tidak menghapus login)<\/li>\n<li><strong>Hapus Data<\/strong> \u2192 Menghapus seluruh data &amp; login<\/li>\n<\/ul>\n<p><strong>\ud83d\udd0d Kapan Perlu Clear Cache?<\/strong><\/p>\n<p>Lakukan jika mengalami:<\/p>\n<ul>\n<li>Aplikasi lambat<\/li>\n<li>Jadwal tidak muncul<\/li>\n<li>Nilai tidak ter-update<\/li>\n<li>Gagal login<\/li>\n<li>Aplikasi sering tertutup sendiri<\/li>\n<\/ul>\n<p>\ud83d\udca1 Dengan membersihkan cache secara berkala, aplikasi dapat berjalan lebih optimal dan kendala ringan dapat teratasi dengan cepat.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Panduan Clear Cache Aplikasi MyTelU Mobile Aplikasi MyTelU Mobile digunakan oleh civitas Telkom University, baik pegawai maupun mahasiswa, untuk mengakses berbagai informasi seperti jadwal kuliah, nilai, presensi, dan data akademik lainnya. Apabila aplikasi mengalami kendala seperti lambat, error, gagal login, atau data tidak ter-update, pastikan terlebih dahulu aplikasi MyTelU Mobile sudah terpasang dengan versi terbaru. 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