{"id":17804,"date":"2025-09-08T13:30:45","date_gmt":"2025-09-08T06:30:45","guid":{"rendered":"https:\/\/dti-jkt.telkomuniversity.ac.id\/?p=17804"},"modified":"2025-09-15T10:48:10","modified_gmt":"2025-09-15T03:48:10","slug":"prosedur-penanganan-kendala-lisensi-website-dan-wordpress","status":"publish","type":"post","link":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/prosedur-penanganan-kendala-lisensi-website-dan-wordpress\/","title":{"rendered":"Prosedur Penanganan Kendala Lisensi, Website, dan WordPress"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h1 style=\"text-align: center\" class=\"vc_custom_heading vc_do_custom_heading\" >Prosedur Penanganan Kendala Lisensi, Website, dan WordPress<\/h1><\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Dalam penggunaan layanan internal, terkadang pengguna dapat mengalami berbagai kendala, baik yang berkaitan dengan <strong>lisensi<\/strong> maupun dengan <strong>website atau platform WordPress<\/strong>. Untuk memastikan setiap kendala dapat ditangani dengan cepat dan tepat, berikut adalah prosedur yang perlu diikuti:<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><strong>Kendala Lisensi<\/strong><br \/>\nJika Anda mengalami kendala terkait lisensi aplikasi (misalnya lisensi tidak aktif, masa berlaku habis, atau error validasi), lakukan langkah berikut:<\/li>\n<\/ul>\n<p>1. Login ke <a href=\"https:\/\/satu.telkomuniversity.ac.id\/\">https:\/\/satu.telkomuniversity.ac.id\/<\/a> \u2192 buka menu Aplikasi \u2192 Pilih e-Ticket PuTI<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"453\" height=\"208\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture2-1.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Login ke https:\/\/satu.telkomuniversity.ac.id\/ \u2192 buka menu Aplikasi\" title=\"Login ke https:\/\/satu.telkomuniversity.ac.id\/  \u2192 buka menu Aplikasi \u2192 Pilih e-Ticket PuTI\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture2-1.webp 453w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture2-1-300x138.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 453px; --smush-placeholder-aspect-ratio: 453\/208;\" data-original-sizes=\"(max-width: 453px) 100vw, 453px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"497\" height=\"369\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-33.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Pilih e-Ticket PuTI\" title=\"Pilih e-Ticket PuTI\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-33.webp 497w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-33-300x223.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 497px; --smush-placeholder-aspect-ratio: 497\/369;\" data-original-sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>2. Buat tiket baru, pilih kategori kendala yaitu <strong>Lisensi<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"701\" height=\"569\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-34.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Buat tiket baru, pilih kategori kendala yaitu Lisensi\" title=\"Buat tiket baru, pilih kategori kendala yaitu Lisensi\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-34.webp 701w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-34-300x244.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 701px; --smush-placeholder-aspect-ratio: 701\/569;\" data-original-sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>3. Isi deskripsi kendala, lampirkan <strong>screenshot<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"674\" height=\"298\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-35.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Isi deskripsi kendala, lampirkan screenshot\" title=\"Isi deskripsi kendala, lampirkan screenshot\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-35.webp 674w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-35-300x133.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 674px; --smush-placeholder-aspect-ratio: 674\/298;\" data-original-sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4. Simpan dan catat nomor tiket<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"655\" height=\"283\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-36.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Simpan dan catat nomor tiket\" title=\"Simpan dan catat nomor tiket\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-36.webp 655w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-36-300x130.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 655px; --smush-placeholder-aspect-ratio: 655\/283;\" data-original-sizes=\"(max-width: 655px) 100vw, 655px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><strong>Kendala Website atau WordPress<\/strong><br \/>\nJika Anda mengalami kendala terkait website atau WordPress (seperti website tidak bisa diakses, error tampilan, kesulitan login, atau masalah teknis lainnya), lakukan langkah berikut:<\/li>\n<\/ul>\n<p>1. Pertama, unduh <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Form-Kendala-Website-1.docx\"><strong>Form Kendala Website<\/strong><\/a> yang telah disediakan.<\/p>\n<p>2. Lengkapi form tersebut dengan informasi detail mengenai permasalahan yang dialami.<\/p>\n<p>3. Setelah itu Login ke <a href=\"https:\/\/satu.telkomuniversity.ac.id\/\">https:\/\/satu.telkomuniversity.ac.id\/<\/a>\u00a0 \u2192 buka menu Aplikasi \u2192 Pilih e-Ticket PuTI<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"453\" height=\"208\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture2-1.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Login ke https:\/\/satu.telkomuniversity.ac.id\/ \u2192 buka menu Aplikasi\" title=\"Login ke https:\/\/satu.telkomuniversity.ac.id\/  \u2192 buka menu Aplikasi \u2192 Pilih e-Ticket PuTI\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture2-1.webp 453w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Picture2-1-300x138.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 453px; --smush-placeholder-aspect-ratio: 453\/208;\" data-original-sizes=\"(max-width: 453px) 100vw, 453px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"497\" height=\"369\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-33.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Pilih e-Ticket PuTI\" title=\"Pilih e-Ticket PuTI\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-33.webp 497w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-33-300x223.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 497px; --smush-placeholder-aspect-ratio: 497\/369;\" data-original-sizes=\"(max-width: 497px) 100vw, 497px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>4. Buat tiket baru, pilih kategori kendala yaitu <strong>Website\/Wordpress<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"701\" height=\"569\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-34.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Buat tiket baru, pilih kategori kendala yaitu Lisensi\" title=\"Buat tiket baru, pilih kategori kendala yaitu Lisensi\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-34.webp 701w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-34-300x244.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 701px; --smush-placeholder-aspect-ratio: 701\/569;\" data-original-sizes=\"(max-width: 701px) 100vw, 701px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>5. Isi deskripsi kendala, lampirkan <strong>form + screenshot<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"674\" height=\"298\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-35.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Isi deskripsi kendala, lampirkan screenshot\" title=\"Isi deskripsi kendala, lampirkan screenshot\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-35.webp 674w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-35-300x133.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 674px; --smush-placeholder-aspect-ratio: 674\/298;\" data-original-sizes=\"(max-width: 674px) 100vw, 674px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>6. Simpan dan catat nomor tiket<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div  class=\"wpb_single_image wpb_content_element vc_align_center wpb_content_element\">\n\t\t\n\t\t<figure class=\"wpb_wrapper vc_figure\">\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"655\" height=\"283\" data-src=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-36.webp\" class=\"vc_single_image-img attachment-full lazyload\" alt=\"Simpan dan catat nomor tiket\" title=\"Simpan dan catat nomor tiket\" data-srcset=\"https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-36.webp 655w, https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/image-36-300x130.webp 300w\" data-sizes=\"auto\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 655px; --smush-placeholder-aspect-ratio: 655\/283;\" data-original-sizes=\"(max-width: 655px) 100vw, 655px\" \/><\/div>\n\t\t<\/figure>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Dengan mengikuti alur di atas, setiap laporan kendala baik yang terkait dengan lisensi maupun website\/Wordpress dapat diproses secara lebih sistematis. Hal ini juga membantu tim teknis dalam melakukan identifikasi masalah, sehingga penyelesaian dapat dilakukan dengan lebih cepat, tepat, dan sesuai kebutuhan pengguna.<\/p>\n<p><strong>Note<em> : Terkait SLA penyelesaian tiket diestimasikan 3-5 har kerja dn diseuaikan dengan urutan antrian tiket. <\/em><\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Jika terdapat kendala dapat menghubungi kami di nomor\u00a0<a href=\"https:\/\/wa.me\/6281319800200\">WhatsApp berikut\u00a0<strong>0813-1980-0200<\/strong>\u00a0<\/a>dan email\u00a0<strong><a href=\"mailto:dtijkt@telkomuniversity.ac.id\">dtijkt@telkomuniversity.ac.id<\/a><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Salam Harmony, Excellence, Integrity<\/strong><\/p>\n<p><strong>Dukungan Teknologi Informasi<\/strong><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Prosedur Penanganan Kendala Lisensi, Website, dan Wordpress Dalam penggunaan layanan internal, terkadang pengguna dapat mengalami berbagai kendala, baik yang berkaitan dengan lisensi maupun dengan website atau platform Wordpress. Untuk memastikan setiap kendala dapat ditangani dengan cepat dan tepat, berikut adalah prosedur yang perlu diikuti: Kendala Lisensi Jika Anda mengalami kendala terkait lisensi aplikasi (misalnya lisensi [...]","protected":false},"author":5,"featured_media":17822,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"wds_primary_category":0,"footnotes":""},"categories":[80,38],"tags":[217,215,218,219,216],"class_list":["post-17804","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-artikel","category-blogs","tag-dan-wordpress","tag-prosedur-penanganan-kendala-lisensi","tag-prosedur-penanganan-kendala-lisensi-website","tag-prosedur-penanganan-kendala-lisensi-wordpress","tag-website"],"blocksy_meta":[],"gutentor_comment":0,"rttpg_featured_image_url":{"full":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress.webp",1920,1080,false],"landscape":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress.webp",1920,1080,false],"portraits":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress.webp",1920,1080,false],"thumbnail":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress-150x150.webp",150,150,true],"medium":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress-300x169.webp",300,169,true],"large":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress-1024x576.webp",1024,576,true],"1536x1536":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress-1536x864.webp",1536,864,true],"2048x2048":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress.webp",1920,1080,false],"trp-custom-language-flag":["https:\/\/it-jkt.telkomuniversity.ac.id\/wp-content\/uploads\/2025\/09\/Prosedur-Penanganan-Kendala-Lisensi-Website-dan-Wordpress.webp",18,10,false]},"rttpg_author":{"display_name":"dianaape@telkomuniversity.ac.id","author_link":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/author\/dianaapetelkomuniversity-ac-id\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/category\/artikel\/\" rel=\"category tag\">Artikel<\/a> <a href=\"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/category\/blogs\/\" rel=\"category tag\">Blogs<\/a>","rttpg_excerpt":null,"_links":{"self":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/17804","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/comments?post=17804"}],"version-history":[{"count":3,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/17804\/revisions"}],"predecessor-version":[{"id":17827,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/posts\/17804\/revisions\/17827"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media\/17822"}],"wp:attachment":[{"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/media?parent=17804"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/categories?post=17804"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/it-jkt.telkomuniversity.ac.id\/en\/wp-json\/wp\/v2\/tags?post=17804"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}